VoIP (Voice Over Internet Protocol) is also known as Internet telephony, Internet phone, and broadband phone. Essentially VoIP is digital voice phone calls using the Internet instead of the traditional telephone line. Much like traditional PBX systems, these can be managed or hosted.
IP (Internet Protocol) PBX and VoIP systems are software driven and have standard features that are expensive options on traditional phone systems or not even available. Features such as call recording, find-me/follow-me, remote extension, and home office extension allow your return on investment to be much greater. |
|
| Top reasons to switch to a VoIP system: |
| - | Cost savings on hardware and services |
| - | Portability, often where there is Internet there is phone |
| - | More features for less price, including conference calling, web and video conferencing |
| - | System expansion occurs via software upgrade |
| - | Improved communications = higher ROI |
| - | Less expensive and more reliable customer service |
|
